Policies

Return Policy 

All sales are final. We do not allow returns, refunds or exchanges. All items are custom made to order, and that prohibits us from being able to re-sell your items. If there is a mistake that was made on MY end, I will take credit for the mistake and allow the return and replace it with the corrected Item.

 

Terms And Service 

To ensure we are sending out the Highest Quality Product, We take our time making sure everything you receive is as close to perfect as I can get it! Our Standard Turn-around time is 4-6 Weeks for Tumblers . I strive to get everything finished as soon as possible, but the TAT will depend on my work load! 

 

Shipping Policy 

All Items are shipped via USPS or UPS. Once the item has a shipping label you will receive an email with tracking. Please allow 2-7 business days for delivery. All mail will include insurance to cover your purchase. This is to cover any damages incurred by the postal service. This does not cover stolen/misdelivered items.